Your details, kept simple

Privacy

Plain English, no jargon. Here's what happens with your details.

What I collect

When you book with me I keep your name, contact details, the address where I'll be working, any allergies or eye conditions you tell me about, and your booking history with me.

Why I need it

I use your details to travel to you, to do your lashes safely (that's why I ask about allergies and eye conditions), and to manage your bookings and payments.

Why I can use your details

Your booking details are needed to provide the appointment you asked for.

Allergy and eye information is only stored with your explicit consent, so your treatment is safe.

Who else handles your details

Stripe, for payments.

Lovable Cloud and Supabase, for website hosting and the booking database.

postcodes.io and OpenRouteService. Your postcode is sent to work out the drive time, nothing else.

The email service that sends your confirmations and reminders.

Payments

Payments are handled by Stripe. Your card details go straight to Stripe and are never stored by me or on this website.

How long I keep it

I keep your details for [2 years] after your last appointment, then delete them.

Your choices

You can ask to see the data I hold about you, or ask me to delete it, any time.

Just email venuslashbarlondon@outlook.com and I'll sort it.

Cookies

This site only uses the cookies needed for payments and the admin login. No tracking or advertising cookies.

Complaints

If you're unhappy with how your details are handled, you can complain to the Information Commissioner's Office at ico.org.uk.

Last updated: 7 October 2026

Contact

Questions before you book?

Email me or send a DM on Instagram.